Students in the Technology Services Internship (TSI) class, under the guidance and supervision of the TSI teacher, will assess the damage, perform the repair, and notify the student of the repair completion and cost if not covered by the Chromebook Protection Plan. For repairs that are not covered by the Chromebook Protection Plan, students are charged for the cost of the part(s) plus Illinois sales tax and a 3.5%* processing fee to cover transaction costs. There is no charge for labor and no markup on parts. Invoices are sent to the student’s D205 email and to the parent email(s) on record. Payment can be made in person at York in TSI (room A232) or paid online by following the instructions provided on the invoice. TSI accepts credit cards, cash, or checks made out to York High School.
Middle and Elementary School - Students should report any damage or issues to their school's TA. The damaged Chromebook's will be transported by district technology support staff to York for repair.
York High School - Students should bring their Chromebook to the Technology Services Internship (TSI) classroom for technical support and repair. TSI is located in room A232 and it is open periods 1, 4, 5, and 8. TSI is also open 15 minutes before and after school.
Students from York, and middle school students participating in the optional Chromebook take-home program, may take loaner their Chromebook home with them.