Chromebook Protection Plan
The Chromebook Protection Plan is for students in grades 6 through 12 to limit the financial risk to families for unexpected Chromebook repairs. This plan covers the cost of repair for one (1) accidental damage incident (“drop and spill protection”) and unlimited out-of-warranty hardware defect repairs as described below.
A replacement touch screen costs between $150and $180 depending on model. Therefore, a deductible for touch screen replacements will be assessed as follows:
First incident per year: $50
Subsequent incident(s) per year: $75 each
There is no "first free" repair for Touchscreen Damage. Most other parts are currently repaired under warranty at no charge to families.
Students the Technology Services Internship (TSI) class under the guidance and supervision of the TSI teacher, will assess the damage, perform the repair, and notify the student of the repair completion and cost if not covered by the Chromebook Protection Plan. For repairs that are not covered by the Chromebook Protection Plan, students are charged for the cost of part(s) plus Illinois sales tax and a 3.5%* processing fee to cover transaction costs. There is no charge for labor and no markup on parts. Invoices are sent to the student’s D205 email and to the parent email(s) on record. Payment can be made in person at TSI in York room A232 or paid online by following the instructions provided on the invoice. TSI accepts credit cards, cash, or checks made out to York High School. Visit the Repairs page for more info about Chromebook repairs.
Middle School - Students should report any damage or issues to their school's Technology Assistant. The damaged Chromebooks will be transported by District technology support staff to York for repair.
York High School - York students should bring their Chromebooks to the Technology Services Internship (TSI) classroom for technical support and repair. TSI is located in room A232 and it is open periods 1, 2, 4, and 8. TSI is also open 15 minutes before and after school.
Students from York and middle school students participating in the optional Chromebook take-home program may take loaner Chromebooks home with them.
*Percent subject to change.